0 Open Office Experiment in Boston Fosters Inclusion and Collaboration

open office space in Boston

Credit: Harvard Business Review/hbr.org

Looking for a new office?  Thinking you simple want private offices because that’s what you have always had?  Well, have a look at how that has changed for some companies.

According to the Harvard Business Review, a working ‘office experiment’ was carried out by The Bridgespan Group in its Back Bay offices, to determine what impact an open, shared workspace would have on employee collaboration and production. The HBR article includes the following:

At the end of our design lab, we handed off to our architects a “radical” plan which they built out over the next few months.

It included:

  • an open café, where staff bump into each other making coffee, or making sandwiches and catch up or take care of business
  • a “laboratory” space with tables, sofas and white boards at the heart of the office, where teams meet and discuss work previously done in closed conference rooms
  • a large, closed-off library space with lots of natural light that we call the “quiet car,” where people can work without interruption
  • several small comfortable seating clusters throughout the office for small-group conversations
  • a bank of small private rooms for people to use when they truly need privacy for meetings, phone calls, or individual work–but no private offices even for the most senior staff
  • sitting and standing work stations where people can park themselves day-to-day
  • glass-walled conference rooms so most meetings are seen by everyone, even if they aren’t heard
  • background noise masking, so that conversations in the open are heard as mild hubbub rather than distinct, distracting words
  • lockers in which staff can keep personal items

Six months in, we continue to be amazed at how differently we work in the new space and how much the spirit of our office has changed. We used to make appointments to see each other; now, we often just run into each other, and all kinds of new ideas emerge from these unplanned collisions of two or three or four people….Formal meetings are routinely held in the open areas, where it’s easy to bring in someone else on the spur of the moment—just because they’re passing nearby, or sitting in view.

0 Boston Office Motif is Open and Shared

modern office space in boston

Credit: The Boston Globe

The look and feel of today’s office space is dramatically different than what we saw just 10 years ago.  Collaborative is the new norm and private offices are a thing of the past.  Gone is the bowling alley of offices replaced by open spaces with exposed ceilings.

Drawing a parallel between the modern workspace and online social behavior, the Boston Globe notes, “in a fast-paced high-tech world where community seems to be more valued than privacy, the office partitions have come down in the name of collaboration and quick exchange…Offices are being designed to offer slightly cramped but open spaces to create “collision zones” for employees, where conversations get started and ideas get hatched. Status-based work areas have gotten the pink slip as companies envision cross-departmental, even cross-industry alliances. And why have a meeting around a gigantic table when you and a few co-workers can set up shop in a booth — not so different from one at Denny’s. Sound much different from your office? Just wait.”

The Boston Globe article is comprehensive and worthy of a read; it’s available on the Globe’s online real estate section.

0 Boston Commercial Real Estate Trends towards Open Floor Plans and Collaborative Workspaces

boston real estate agents, BRA logoOrganizations are knocking down interior office walls faster than you can spell “collaboration.”

Boston Realty Advisors estimates more than 75% of tenants today are looking for open floor plans, as opposed to traditional layouts with closed-door offices and high-walled cubicles. The trend for open offices is giving fresh legs to a proven phenomenon. Many organizations site open floor plans as a core element to their company ethos and ultimately, a key reason for their success. Zappos, for example, credits its open floor plan as a critical element to establishing and maintaining its culture. From a few employees 15 years ago, to more than 1,500 today, Zappos has maintained its open floor plan throughout the company’s history.

The push to open floor plans isn’t just for employees and middle management. In fact, many CEOs are leading the charge. By placing themselves alongside the team, the benefits are clear: increased availability, greater transparency and a heightened awareness to company culture and communication. The tired corporate adage, “My door is always open,” pales in comparison to today’s mantra, “I don’t have a door to close.”

Wayfair, the Boston-based online home furnishings company, proudly describes its collaborative C-suite structure. “At Wayfair, there are no corner offices. In fact, there are no offices at all. We support an open, transparent workplace where leaders mentor the 1,600+ bright talents that sit among them – and visa versa.”

Another organization, The Bridgespan Group, detailed their journey from a traditional office environment to a new, open floor plan. Their tale serves as a playbook for organizations considering an open floor plan:

·         Open café to bring colleagues together
·         Laboratory space for teams to meet and brainstorm
·         Library-like space for quiet work
·         Comfortable seating areas for small-group meetings
·         Private rooms for private conversations
·         Sitting and standing work stations for day-to-day use
·         Glass-walled conference rooms for full transparency
·         Noise dampening techniques to muffle distinct words
·         Lockers for personal items

So, get out that sledgehammer and start creating a vision for a collaborative work environment.

Alternatively, follow the link to our property pages to view available Boston Commercial Real Estate.